Information about Worksity

Privacy policy

Privacy & Cookie Policy
 


Privacy


Worksity (we/us/our/the Company) is committed to protecting and respecting your privacy.

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data). This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed, stored and disclosed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

By visiting www.worksity.com (the Site) or using any services offered through or associated with our Site (the Services), you are deemed to have accepted and consented to the practices described in this policy. This policy applies to anyone who uses the Site or Services, including those who use the Site or Services to find a job (Job Doers) as well as anyone who uses the Site or Services to find someone to perform a task or job (Job Posters).

The Site is owned and operated by Odd Done Limited (Company No. 10854037) (T/A Worksity) of No 32 Bath Hill Court, Bath Road, Bournemouth, United Kingdom, BH1 2HP (our Company Address). Worksity processes personal data as both a Data Controller and a Data Processor, as defined in the Directive and the General Data Protection Regulation (GDPR). We are registered with the ICO and our ICO registration number is ZA420096.

The Site contains links to and from the websites of our partner networks, advertisers and affiliates or to websites shared by other users. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies.  Please check these policies before you submit any personal data to these websites.

Our Services are intended for users 18 and older. We do not knowingly collect personal information from anyone younger than age 18. By using our Services, you warrant that you are at least 18 years old. If we become aware that a child younger than 18 has provided us with personal information, we will use commercially reasonable efforts to delete such information from our files. If you are the parent or legal guardian of a child younger than age 18 and believe that we have collected personal information about your child, please contact us using the contact information provided below.

1. Data We Collect About You


We collect and process personal information so we can provide our Services to you. It’s important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

The data we collect and process about you is explained in the sections below.

1.1 Data You Give Us

You give us information about you in the course of using our Services (whether as a Job Doer or a Job Poster) by filling in forms on our Site or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you register to use the Site, pay for Services, subscribe to our marketing database, use the Site’s search function, communicate through the Site, post material, report a problem with the Site or request further information or Services.

The information you give us includes:

- contact information, including your name, phone number, email address and login details.
 

- identity verification data, including date of birth, personal identification number(s) (such as your national insurance number), copies of government-issued identification documents, proof of address and photos.
 

- financial information, including bank or credit card information, transaction history (such as records of payments for services you have requested or provided), history and financial transaction history.
 

- information for your profile, including personal characteristics (such as your photograph), education history, business information and/or employment information.
 

- information about how you use the Site, including location data and behavioural data.

This data is necessary for our legitimate interests and for us to fulfill our contractual obligations to you, and we rely on this as a lawful basis to use and process the data described above.

For information on how and why we use the data described above, please refer to the sections below.

1.2 Data We Automatically Collect
 

Each time you visit or use our Site, we automatically collect the following information:

- technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, location, network data, browser plug-in types and versions, languages, operating system and platform; and
 

- information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from the Site (including date and time); pages you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number.

We use this information as statistical data about your browsing actions and patterns, for system administration, and to evaluate, provide, protect or improve our Services (including by developing new products and services). Because we collect, use and share this information in the aggregate, it does not identify any individual.

1.3 Data We Receive From Third Parties


We receive information about you from the following third parties we use to carry out our Services.

- If you use FacebookLinkedIn or Google+ to log in to Worksity, your login details and profile information from the site used will be shared with Worksity. (Note that we cannot control and are not liable for third parties use your logins from these sites.)
 

- We use Stripe for payment processing. When Job Posters make payments on or through our Site through Stripe, and Stripe collects and stores the payment information. If you’re a Job Doer and you get hired to perform a task, we also connect your Stripe Connect account to Worksity’s Stripe Connect account so we can pay you when the task is complete.
 

- We use Google Analytics to collect information about how you use our Site (for example, which pages and features you use the most). We use this information to help us develop and improve our Site.

This data is necessary for us to fulfill our contractual obligations to you, and we rely on this as a lawful basis to use and process the data described above. For more information on how these companies handle your personal data, please refer to their privacy policies using the links provided above. For information on who we share your information with, please refer to section 5 below.

2. How We Use Your Data

 

We use your data to carry out our Site and Services in the following ways:

 

- To administer and manage your account and to carry out any other obligations arising from any contracts entered into between you and us.

- To carry out any payments due to or from you.

- To ensure that content from our Site is presented in the most effective manner for you and for your device.

- To allow you to participate in interactive features of our Service when you choose to do so.

- To respond to communications from you, provide you with information about our Services and to notify you about changes to our Site and Services.

 

We also use your data to make our Site and Services better in the following ways:

 

- To administer the Site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes.

- As part of our efforts to keep the Site safe and secure (for example, by conducting analysis required to detect malicious data and understand how this may affect your IT system).

 

We will not send you any unsolicited marketing or spam and will take all reasonable steps to ensure that we fully protect your rights and comply with our obligations under applicable data protection laws. If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about services similar to those which were the subject of a previous enquiry by you. If you are a new customer, and where we permit selected third parties to use your data, we (or they) will contact you by electronic means only if you have expressly consented to this.

You can ask us or third parties to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you or by contacting us at any time. If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please notify us in writing or by email using the contact details below.

3. How We Secure Your Data


All of your personal information is protected and we have put in place appropriate physical, electronic, and management procedures to safeguard and secure the data we collect. Your information is stored on internal servers, secure cloud databases through Amazon Web Services, and a private web server hosted by GoDaddy. (For more information on how these companies handle your personal data, please refer to their privacy policies using the links provided above.) We utilise firewalls, three-tier architecture and built-in security measures through Amazon Web Services and GoDaddy to help protect your information. Your information is only accessible by employees who have authorised access rights to such information. All of your payment information is encrypted using SSL technology.

 

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Site; any transmission is at your own risk. Once we have received your information, we use strict procedures and the security features described above to try to prevent unauthorised access.

 

4. How Long We Store Your Data

 

We only keep your personal information for as long as it’s necessary for our original legitimate purpose for collecting the information and for as long as we have your permission to keep it. We will delete your personal information when you delete your account (by emailing us using the contact details provided below or by logging in, navigating to your profile, clicking where indicated to delete your account and completing the verification process).

5. Disclosure to Third Parties

 

5.1 Parties with whom we share your content
 

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We share information about you with the following third parties we use to carry out our Site and Services.

 

- As we said above, we use Stripe for payment processing. If you’re a Job Poster who hires for a task, we’ll process your payment through Stripe before the task begins (and hold it there until the task is complete). If you’re a Job Doer and you get hired to perform a task, we share information with Stripe so we can pay you when the task is complete.
 

- We use Twilio to send a verification code to your cell phone when you sign up to use the Site, and we need to share your phone number with them for this feature to work. It’s important for us to verify your phone number because it’s an essential part of connecting you with users who have jobs you’re interested in, or are interested in the jobs you’ve posted.
 

GoDaddy provides us with a private web server to host our Site. Because they back up the platform daily for security reasons, they have access to the information you post on your profile.
 

Amazon Web Services provides us with a secure cloud storage service. Like GoDaddy, they back up their servers periodically for security reasons, so they have access to any information about you we upload to the cloud server.

For more information on how these companies handle your personal data, please refer to their privacy policies using the links provided above.

The only other circumstances under which we would share your personal data are:
 

- If the third party is a member of our group (which means any subsidiaries or ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006).

- In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.

- If the Company or substantially all of its assets are acquired by a third party, in which case personal data will be one of the transferred assets and the purchaser will be permitted to use the data for the purposes for which it was originally collected by us.

- If we’re under a duty to disclose or share your personal data in order to comply with any legal obligation, enforce or apply our Terms & Conditions and other agreements, or to protect the rights, property, or safety of the Company, our customers, or others (including exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction).

 

5.2 Parties with whom you may choose to share your content

You may choose to share any information, photographs or other content that you voluntarily submit to the Site either on public areas of the Site or within your private communications with other users through the Site. Such data will become available and viewable by other users. Once you have shared your content or made it public, that content may be copied or re-shared by others. We do not control the contents of communications made between users (although you can make a complaint about another user by contacting us using the contact information below).

 

You may review, modify, update, correct or remove any personal data you have submitted to the Site at any time. If you remove information that you posted to the Site, copies may remain viewable in cached and archived pages of the Site, or if other users or third parties have copied or saved that information.

You must respect the privacy of others and you must not disclose any personal details about other people that may be misleading or cause them harm or offence. It is your responsibility to obtain their prior express permission in respect of any submission of their data at any time.

Always think carefully before disclosing personal data or other information to other users or otherwise posting personal data on the Site.

 

6. International Transfers

 

Because we use suppliers who are located outside the European Economic Area (EEA), your data is transferred to and stored at destinations outside the EEA. By submitting your personal data, you agree to this transfer, storing and processing. We will take all steps reasonably necessary to ensure that your data is treated as securely as it would be within the EEA and under the GDPR.

You can obtain more details of the protection given to your personal data when it is transferred outside the EEA by contacting us using the contact information below.

7. Your Rights

 

7.1 Legitimate Bases

 

We will ensure that your personal data is processed lawfully, fairly, and transparently and that it will only be processed if at least one of the following bases applies:

 

- You have given your clear consent to the processing of your personal data for a specific purpose.

- Processing is necessary for the performance of a contract to which you are a party (or for us to take steps at your request prior to entering into a contract with you).

- Processing is necessary for our compliance with the law.

- Processing is necessary to protect someone’s life.

- Processing is necessary for us to perform a task in the public interest or in the exercise of official authority and the task/function has a clear basis in law.

- Processing is necessary for our legitimate interests or the legitimate interests of a third party, except where there is a good reason to protect your personal data which overrides those legitimate interests, such as allowing us to effectively and efficiently manage and administer the operation of our business, maintaining compliance with internal policies and procedures, monitoring the use of our copyrighted materials, offering optimal, up-to-date security and obtaining further knowledge of current threats to network security in order to update our security.
 

7.2 Data Subject Rights

 

Under the GDPR, you have the right to:

 

- Withdraw your consent to the processing of your personal data at any time.  Please note, however, that we may still be entitled to process your personal data if we have another legitimate reason for doing so (such as to comply with a legal obligation).

- Be informed of what data we hold and the purpose for processing the data, as a whole or in parts.

- Be forgotten and, in some circumstances, have your data erased by ourselves and our affiliates (although this is not an absolute right and there may be circumstances where you ask us to erase your personal data but we are legally entitled to retain it).

- Correct or supplement any information we hold about you that is incorrect or incomplete.

- Restrict processing of the information we hold about you (for example, so that inaccuracies may be corrected—but again, there may be circumstances where you ask us to restrict processing of your personal data but we are legally entitled to refuse that request).

- Object to the processing of your data.

- Obtain your data in a portable manner and reuse the information we hold about you.

- Challenge any data we use for the purposes of automated decision-making and profiling (in certain circumstances—as above, there may be circumstances where you ask us to restrict our processing of your personal data but we are legally entitled to refuse that request).

- Complain to a supervisory authority (e.g. the Information Commissioner’s Office (ICO) in the UK) if  you think any of your rights have been infringed by us. (We would, however, appreciate the chance to address your concerns, so please contact us prior to taking this step).

 

You will not have to pay a fee to access your personal data (or to exercise any of the other rights) unless your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

 

You have the right to ask us not to process your personal data for marketing purposes. We will get your express opt-in consent before we use your data for such purposes or share your personal data with any third parties for such purposes, but you can exercise your right to prevent such processing by contacting us using the contact details below or by unsubscribing using the links contained in the marketing emails.

 

You may revoke your consent for us to use your personal data as described in this Privacy Policy at any time by contacting us using the contact details below and we will delete your data from our systems. To enforce any of the above rights, please contact us using the contact details below.

 

We will notify you and any applicable regulator of a breach of your personal data when we are legally required to do so.


 

Cookies

 

A cookie is a small file of letters and numbers that we store on your browser. Cookies contain information that is transferred to your computer's hard drive (or the hard drive of another relevant device). We use cookies to distinguish you from other users on the Site, to tailor your experience to your preferences, and to help us improve the Site.

 

Some of the cookies we use are essential for the Site to operate. If you use your browser settings to block all cookies (including essential cookies), you may not be able to access all or parts of our Site.

 

Before any non-essential cookies are placed on your device, you will be shown a pop-up message requesting your consent to setting those cookies. By default, most internet browsers accept cookies, but you can choose to enable or disable some or all cookies via the settings on your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. For further details, please consult the help menu in your internet browser.

 

We use the following cookies:
 

- Strictly necessary cookies. These cookies are required to save your session and to carry out other activities that are strictly necessary for the operation of the Site. They include, by way of general example, cookies that enable you to log into secure areas of the Site, use a shopping cart, or make use of e-billing services.  These cookies are session cookies, which means they’re temporary and will expire when you close your browser.
 

- Analytical/performance cookies. These cookies allow us to recognise and count the number of visitors and to see how visitors move around the Site when they’re using it.  These cookies help us improve the way the Site works by, for example, ensuring that users are finding what they’re looking for easily.
 

- Functionality cookies. These cookies are used to recognise you when you return to the Site. They enable us to personalise our content for you, greet you by name and remember your preferences.
 

- Targeting cookies. These cookies record your visit to the Site, the pages you visit, and the links you follow.  We use this information to make the Site and the advertising displayed on it more relevant to your interests. We also share this information with third parties for the same purpose.
 

- Social Media cookies. These cookies work together with social media plug-ins. For example, when we embed photos, video and other content from social media websites, the embedded pages contain cookies from these websites. Similarly, if you choose to share our content on social media, a cookie may be set by the service you have chosen to share content through.
 

- Third Party cookies. We use third party cookies on the Site from Google Analytics to understand how you use our site (for example, which pages and features you use the most). Please note that we do not control cookies placed by third parties and our Site does not block them. For more information on Google Analytics cookies, please refer to their privacy policy using the link provided above.

 


 

Changes To Our Privacy & Cookie Policies


Any changes we may make to our Privacy & Cookie Policies in the future will be posted on this page and, where appropriate, notified to you by email. You will be deemed to have accepted the terms of the updated Privacy & Cookie Policies on your first use of the Site following the alterations. Please check back frequently to see any updates or changes to our Privacy & Cookie Policies.

 

Contact


Questions, comments and requests regarding this Privacy & Cookie Policy are welcomed and should be addressed to our Company Address or to our email at legal@worksity.com.